| REGISTER | How to register my Tabbisocks ? | |
| To register my Tabbisocks, please click here. | ||
| Do I have to register to shop online? | ||
| Yes, you must create Tabbisocks account in order to make online purchase. Registration process is easy and FREE! |
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| How can I change my account information? | ||
| You can modify your account from my Tabbisocks > Your Account Details | ||
| I forgot my password. | ||
Click here and enter your e-mail address when you created your Tabbisocks account. |
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| ORDER | How will I know my order is accepted? | |
| After “Submit Order”, you will receive an order confirmation via e-mail you provided us when you order. You also can check your order status from my Tabbisocks > View Order Status | ||
| How can I change or cancel my order ? | ||
| Please contact info@tabbisocks.com within 24 hours. |
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| SHIPPING | Ship to the U.S and U.S Territories | |
| Tabbisocks ships to all 50 United States, and U.S Territories, where is American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands. |
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| U.S Domestic shipping charge is $5.95 flat rate. | ||
| Free shipping on orders over $30.00. | ||
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| Standard Shipping | ||
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Standard delivery usually arrives within 5-8 business days, but may take up to *Items may ship using a variety of methods. |
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| Ship to Canada. | ||
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Orders shipped to Canada will be charged a standard delivery charge of $20.00 (USD) *Items may ship using a variety of mothods. |
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Orders sent to Alberta, Manitoba, Newfoundland and Labrador, Nova Scotia, Ontario, British Columbia, New Brunswick, Prince Edward Island and Saskatchewan will be shipped via UPS and are generally received within 7-14 business days from the date of shipment. *Items may ship using a variety of methods. |
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Orders shipped to the Northwest Territories, Yukon and Nunavut will ship via United States Postal Service and are generally received within 7-14 business days from the date of shipment. *Items may ship using a variety of methods. |
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Ship to Mexico Orders shipped to Mexico will be charged a standard delivery of $35.00 (USD).Customers are responsible for paying all duties, taxes and other fees assessed by the Mexican government. *Items may ship using a variety of methods.
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| International Ship (Excluding Canada.) | ||
| International standard delivery usually arrives within 7-14 business days, excluding holidays. | ||
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Please note: your country may collect dues upon delivery. This is completely out of our hands. Please contact your local post office for more information on import taxes. Know what the import tax will be before your postal service attempts delivery. |
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| PAYMENT | Payment options. | |
| Tabbisocks online shop accepts following Credit Cards. Visa Master, American Express Discover |
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| When will my credit card be charged? | ||
| Your credit card will be charged once your order is processed to be shipped. |
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| Will I be charged sales tax? | ||
| We collect 8.25% of sales tax for deliveries to California. | ||
| What if my credit card is declined ? | ||
| You will receive an error message immediately if there is a problem with processing your credit card. You'll have the opportunity to enter a new card number if this happens. |
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| RETURNS | What is Tabbisocks return policy? | |
| Please inspect your merchandise carefully upon delivery. We accept returns of defective merchandise (only). Requests for return must be made within ten (10) days of the receipt date in written form which includes style number, color, quantity and the reason for return. Please e-mail your request toreturn@tabbisocks.com or fax to #408-557-0324 |
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| The customer is responsible for all shipping fees. Only when tabbisocks issues an official RMA number, return goods will be accepted. Any returned package without our RMA number will be refused. | ||
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| CONTACT | How can I reach you ? | |
| Please click here and fill out the form of your inquiry. We will normally response you within 24 hours. |
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| WHOLESALE | Can I purchase Tabbisocks for my stores and boutiques ? | |
| Yes. Wholesale is only for Retailers. Please contact wholesale@tabbisocks.com for any inquiries. |
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